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IT Administrator

At Giatec we are looking for the people who are fit for our culture — people who are creative and passionate with high level of integrity. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers in a dynamic environment that fosters rapid growth. Experience the challenges, rewards and opportunity of working for Giatec, one of the world’s most innovative companies in the concrete industry.  

Job Responsibilities: 

  • Promptly respond to IT support requests from employees on workstations, MacBooks, laptops, and mobile phones by troubleshooting and providing the appropriate resolution 
  • Manage the endpoint security solution and perimeter firewall 
  • Interact with other teams to restore network services 
  • Effectively escalate any issues that need additional resources 
  • Develop and document internal IT processes and procedures 
  • Install software and applications 
  • Ensure endpoints remain secure and adhere to security controls defined 
  • Assist with after hour support calls 


Job Requirements: 

  • Diploma from an accredited college/CEGEP in an IT related discipline with 2-5 years of relevant professional experience. 
  • Experience with Windows system and MAC. 
  • Microsoft Certified Solutions Associate (MCSA) or equivalent Microsoft certifications 
  • Familiarity with backup and recovery software and methodologies. 
  • Experience with Microsoft SharePoint. 
  • Knowledge and experience with Cisco switches, wireless networks and routers. 
  • Good knowledge of standard protocols (DHCP, DNS, SNMP) 
  • Good communications skills; ability to work independently with minimal supervision and in a team environment 
  • Effective problem-solving skills 
  • Organizational and time management skills with ability to multitask 


  • Experience with Salesforce and HubSpot CRM 
  • Experience with API integrations and ERP systems 
  • Experience with business dashboards 

Work Location:  

Our office is located in Ottawa, Canada. Candidates must hold a valid work permit or be eligible to work in Canada.  

About Giatec: 

With customers and distributors in over 70 countries and a 100% growth rate year-over-year, Giatec is the global leader in IoT applications in the construction industry. Giatec leverages state of the art mobile technologies to help build smart cities of the future. Giatec received the 2016 Best of Business Award in Exports and 2017 Best of Business Awards in Exports, and was recognized as one of the Top 10 Fastest Growing Companies in Ottawa in 2018. 

We are looking for energetic and driven people to join our team and be a part of this success. Giatec offers a dynamic environment for motivated team-players to be involved in a wide range of activities. There are NO boundaries for you to grow in our team and we encourage employees to take risks and try new initiatives. A competitive salary package as well as other benefits including group plans such as group health plan, dental, sports allowance, and other perks available to Giatec employees will be offered. 

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